69novels Chapter 19 Huayu's Counterattack Against Di Conference
Chapter 19 Huayu's Counterattack Against Di Conference
The Huayu Conference on the Self-Defense Counterattack Against Di was held on April 22.
Those attending the meeting included the boss, General Manager Liao; store manager, Zhong Liang; warehouse manager, Lao Yang; sales supervisor, Aya; and the newly appointed after-sales representative, Ye Chen.
Ye Chen hasn't been able to get the supervisor title yet. The monthly salary for after-sales service is 1800, while the base salary for after-sales supervisors is the same, but they will receive a 3% commission on the store's total sales profit.
According to Zhong Liang, there was still a one-month probationary period. In any case, Ye Chen had finally escaped his status as a menial apprentice.
The meeting came so quickly that Ye Chen was caught off guard, and many details had not yet been considered.
In Aya's report, it was mentioned that since the price war with Dadi began, Huayu's monthly sales have dropped by more than 40%, almost halved, from an average of 240,000 yuan per month. Sales of international brands are less than 10% of what they used to be, and the phones sold are mostly Nokia "senior phones" priced under 1,000 yuan.
For Huayu, a ship on the verge of capsizing, every lifeline is crucial, and every idea to break the deadlock is worth trying.
With lower sales, the pressure on the warehouse decreased. Old Yang didn't have much to report; he gave a few brief data summaries at the meeting and then fell silent.
Ye Chen reported the after-sales report data.
General Manager Liao didn't look worried; he simply said, "Everyone has worked hard."
Zhong Liang cleared his throat and said with a smile, "Our new supervisor, Chen, has brought us a great idea. New ideas are definitely more useful. Come on, Chen, tell us about it."
"Manager, I have an idea... but I haven't thought of the specific details yet," Ye Chen said, forcing himself to speak.
Clearly, President Liao had already learned some of Ye Chen's thoughts from Zhong Liang, and he took over the conversation: "It's alright, we can add the details. Just tell me your ideas."
Aya and Lao Yang exchanged encouraging glances. Ye Chen, speaking at a meeting for the first time, was inevitably a little hesitant, but that didn't stop him from highlighting the technically optimized mobile phone service functions as a selling point for smartphones to enhance competitiveness. Another strategy was to release a limited number of slots to smartphone users outside the store, using technical means to gradually expose Dadi's counterfeit sales through subtle means, with Dadi customers spreading the word – this was more credible than Huayu's proactive dissemination.
After listening, General Manager Liao smiled and led the applause, which then filled the office. He looked at Zhong Liang and said, "You've found a gem for Huayu!"
Zhong Liang pretended to ignore President Liao, but he couldn't suppress the smile on his lips.
After pondering for a moment, General Manager Liao said, "Ah Chen's idea is excellent. However, this technology won't be exclusive; we need to create a time gap. Once similar technologies emerge, it won't be our exclusive advantage anymore."
Ye Chen thought to himself, "These bosses are definitely not easy to deal with."
General Manager Liao continued, "You guys discuss this today and come up with a reliable plan to get started. We can add details as we go. I think it'll be easier to start by maintaining relationships with existing customers. Aya, you'll have to work on the marketing; get all the staff involved."
"Zhong Liang, you are responsible for supervising the work and adjusting the plan in a timely manner."
"Old Yang...you're in charge of protecting Ah Chen in the sales back office, and also helping to keep good records in the after-sales register."
After arranging all the work, General Manager Liao said, "That's it, get to work, I have to go now."
After Mr. Liao left, Aya was about to hand her phone to Ye Chen when Old Yang took out an N73 from a batch of refurbished phones in the warehouse and handed it to Ye Chen, saying, "This is what Mr. Liao instructed. You can use this phone first. If it works well, this will be Mr. Liao's reward for you."
When Ye Chen took the N73, a heavy responsibility weighed on his shoulders. The "Smartphone After-Sales Service" manual lying on the sales back office was an unsharpened weapon. After more than a month of intensive study and refinement by Ye Chen, it had been sharpened and would stand up for its owner and fight back.
Aya left her phone with the sales department, saying, "I need to have an optimized demo unit so I can easily introduce the service."
Ye Chen took it and put it aside. He turned on his N73 and entered *#92702689# on the standby screen.
Several lines of data pop up on the screen:
Life Timer: 01:30
Made in February 2008
Repaired: 000000
Zhong Liang, standing to the side, laughed and said, "The call duration alone cannot prove that the phone is refurbished. If the customer doesn't check it on the spot, some people would spot it with just one call, like this one hour and thirty minutes of talk time."
"That's not important. If I happen to encounter two or three cases where the call duration is seriously exceeded, or when the customer trusts me, I'll mention it then. Even if not, it will plant a seed in the customer's mind." Ye Chen's expression was cold.
"Scholars are indeed ruthless," Zhong Liang sighed, and left the sales back office.
Ye Chen put his phone aside and picked up Aya's phone, which still carried Aya's faint fragrance. He looked up at Aya at the cashier, who gave him a sweet smile.
Aya's phone has been basically cleaned up. This time, Ye Chen wants to give Aya a gift. Although there are many N73s on the market, Aya's N73 is unique.
He started modifying from the underlying files, working his way up to the theme, the phone font, and even the custom icons for each mini-program.
It was during this time that he opened Aya's phone's photo album.
The album is mostly filled with photos of herself and her colleagues at the store. There is also a boy who is about the same age as Ye Chen, with delicate features, fair skin, and a bright smile.
Ye Chen couldn't help but wonder about the relationship between the boy and Aya. He asked Aya, but he couldn't bring himself to ask. Should he admit that he had secretly looked at her photo album?
Even if Aya didn't care that Ye Chen looked at her photo album, Ye Chen still found it difficult to bring it up.
He closed the photo album, but couldn't help but grip Aya's phone tightly in his hand, his mood somewhat downcast.
Aya, unaware that she had somehow found herself standing opposite the sales office, looked at the dejected boy and asked, "What's wrong?"
"It's nothing, I was just thinking about something." Ye Chen forced a smile. "My phone's fixed, here you go. I've already installed Huayu Digital Manager."
Aya took the phone, tapped the screen, and exclaimed happily, "Wow, what a beautiful interface! My phone is completely different now!"
"Yes, I installed the Dianping Girl font for you, the exclusive version," Ye Chen introduced. "Also, this phone theme was made by me and Lao A. Lao A only has the underlying code, not the complete version, so it's the only one of its kind in the world."
"Does this topic have a name?" Aya asked.
Ye Chen replied, "No. This theme belongs to you alone; you can give it a name."
As he spoke, Ye Chen handed over another memory card, saying, "This is a backup; you can keep it too."
"Let's call this theme 'Elegance of the Chinese Realm'," Aya said, overjoyed.
"Whatever you say," Ye Chen said softly.
Aya didn't notice Ye Chen's growing disappointment. She pulled out a large stack of A4 paper and said, "This is the list of customers who have sold smartphones to Huayu. Do you think it would be appropriate to notify about a few people per day?"
"The more the better!" Ye Chen composed himself, his eyes sharpening.
The call to attack has been sounded, and this time Dadi will surely pay the price.